Shipping & Delivery

Welcome to ROVA Brilliance! Our shipping policy is designed to provide you with a clear understanding of how we process and deliver your orders.

Order Processing:

Orders are typically processed within 5 business days after payment confirmation.
Custom orders will be shipped between 4 to 8 weeks after payment.
Custom orders are processed upon receiving a non-refundable 50% deposit and will be shipped once the remaining 50% is paid.
We offer worldwide shipping. Please note that any additional duties or customs charges are the responsibility of the customer.
If you would like to purchase additional shipping insurance, please contact us via email.

Shipping Duration:

Standard shipping takes approximately 5-7 business days.

Address Accuracy:

Please ensure that your shipping address is accurate and complete during checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.

Shipping Delays:

While we make every effort to deliver your orders promptly, please understand that unforeseen circumstances such as extreme weather, natural disasters, or carrier delays may occasionally impact shipping times.

At ROVA Brilliance, your satisfaction is our priority. If you have any questions or require further assistance regarding our shipping policy or your order, please do not hesitate to contact us.